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Questions? Email help@onezerobackspace.com.

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This extra tap stops email security scanners, which open links before you do, from using up your link.

CLIENT PORTAL

Hi

Text-back is waiting on carrier approval.

Missed calls already get the greeting, and voicemails come to your email. Texts start once your number is approved, usually 3 to 5 business days.

We're fixing a problem with your email. We'll let you know when it's sorted.

Your requests

Ask for anything here. We email you when it's done.

Missed-call text-back

When you can't pick up, callers hear from you anyway

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Your text-back number

Calls you miss forward here. Customers see this number, never your cell.

Number

This month

Texts
Call minutes

Recent missed calls

Kept for 90 days, then deleted with the recordings.

No missed calls yet. They'll show up here.

WhenCallerWhat happenedVoicemail

Callers who hang up before the greeting mentions texting are never texted. That's the rule your texting page promises.

What callers hear and get

Changes go live as soon as you save. Your public texting page updates with them, so the two always match.

The start and end stay fixed. Carriers approved your number with them.

The greeting callers hear

Past versions

Every version is kept, with the calls that heard it, as your record of what callers agreed to.

Turn forwarding on or off

Dial these from your cell like a phone number.

Turn on

Turn off

Missed calls go back to your regular voicemail.

Going on vacation? Leave it on. Callers still get a text and you get their voicemails.

Business email

Email at your own name, read in the inbox you already use

Where your mail goes

Each address sends its mail to an inbox you already check. Add as many as you like at no extra cost.

Your email is working

We check it every day. If anything stops working, we fix it and let you know.

Send as your business address from Gmail

Set this up once on a computer. Gmail's phone app can't add it, but uses it after.

  1. Open Gmail on a computer and go to Settings (the gear) → See all settings → Accounts and Import.

  2. Next to Send mail as, choose Add another email address. Use these:

    Leave “Treat as an alias” ticked.

  3. On the next screen, enter the sending server:

    SMTP server
    smtp.mx.cloudflare.net
    Port
    465, “Secured connection using SSL”
    Username
    api_token
    Password
    Your sending key, from your welcome email

    Lost the key? Ask for a new one. The old one stops working when the new one is made.

  4. Gmail sends a confirmation email to your business address. It forwards straight back to your inbox. Click the link in it.

  5. On your phone, open the Gmail app, start an email and tap the From line to pick your business address.

Using iPhone Mail or Outlook instead of Gmail?

We support Gmail so that there's one setup that always works. If you don't use Gmail, we can make you a free Gmail inbox just for business mail. Ask about it.

Business email isn't part of your plan yet. Ask about it.

Website and Google

Your site and how people find you

Hosted on your Cloudflare account.

Live
Open your site Your Google profile

Ask for a change

New photos, prices, hours, a page. Say it the way you'd text it.

Photos (optional, up to 10)

Account

Billing and sign-ins

Billing

Tap an invoice to view or pay it. No password needed.

Balance due

No invoices yet.

Who can sign in

You and one other person, like your office manager. Each signs in with a link sent to their own email.

That's both sign-ins. Remove someone to add someone else.

Signs out this device only.

New request

We'll email you when it's done.